Privacy Policy

1. Information We Collect

When you contact us, request an estimate, or otherwise interact with our website, we may collect the following information:

• Name
• Phone number
• Email address
• Service address or project location
• Information you submit through contact or estimate request forms
• Communications you have with us by phone, SMS, or email
• Website usage data collected automatically through Google Analytics, such as pages visited, time on site, referring source, browser type, device type, and approximate geographic location

We do not knowingly collect sensitive personal data such as government identification numbers, financial account numbers, health information, biometric data, precise geolocation, or data revealing racial or ethnic origin, religious beliefs, sexual orientation, or immigration status.

2. How Information
Is Collected

We collect information through the following means:

• Information you submit through contact forms on our website
• Phone calls you place to us or that we place to you
• SMS or text message communications
• Email communications
• Automatic analytics tracking through Google Analytics when you visit our website

3. How We Use Information

We use the information we collect for the following purposes:

• Respond to your inquiries and questions
• Provide written estimates and schedule services
• Communicate about your project before, during, and after the work
• Provide customer support and follow up
• Send SMS communications, including service related messages and, with your consent, occasional marketing or promotional messages
• Improve our website performance, content, and user experience
• Comply with legal obligations and enforce our agreements

4. SMS Communications
& A2P Compliance

Our SMS messaging program complies with applicable A2P 10DLC and carrier requirements. The following terms apply:

• SMS consent is not a condition of purchasing any goods or services from us.
• Message types may include service related messages and, with your consent, marketing or promotional messages.
• To stop receiving messages, reply STOP to any message you receive from us.
• For help, reply HELP to any message you receive from us, or contact us at (541) 234-2137.
• Message frequency varies based on the nature and stage of your project.
• Message and data rates may apply based on your mobile carrier plan.
• Carriers are not liable for delayed or undelivered messages.
• We never sell, rent, or share your phone number or SMS consent with third parties for their marketing purposes.

5. Data Sharing

We do not sell your personal information. We share information only with service providers who help us operate our business, and only to the extent necessary for them to perform services on our behalf.

The service providers we currently rely on include:

• Webflow — website hosting and content delivery
• GoHighLevel — customer relationship management, contact form processing, and SMS messaging
• Google Analytics — website usage analytics

These service providers are required to safeguard your information and may not use it for their own marketing purposes.

We never share or sell your phone number or SMS consent with third parties for their marketing purposes. We may also disclose information when required by law, in response to legal process, or to protect our rights, property, or safety.

6. Cookies & Analytics

Our website uses cookies and similar technologies for essential website functions and for analytics. We use Google Analytics to understand how visitors interact with our website so we can improve content and performance.

Google Analytics uses cookies to collect anonymous information about your visit, including pages viewed, time spent on the site, and referring sources. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on or by adjusting your browser cookie settings.

We do not use advertising cookies, cross site remarketing, or behavioral advertising trackers on this website.

7. Data Security

We use reasonable physical, technical, and administrative safeguards to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

9. Your Privacy Rights

Depending on where you live and applicable law, you may have rights regarding your personal information, including:

• Access — the right to know what personal information we have about you
• Correction — the right to request correction of inaccurate personal information
• Deletion — the right to request deletion of your personal information, subject to legal exceptions
• Opt out of marketing — the right to opt out of marketing or promotional communications at any time

Oregon Residents: The Oregon Consumer Privacy Act (OCPA) provides Oregon residents with additional rights, including the right to confirm whether we are processing their personal data, access that data, request a list of specific third parties to whom we have disclosed personal data, and opt out of the sale of personal data, targeted advertising, or profiling that produces significant effects. While these rights apply to controllers that meet specific thresholds under the OCPA, we honor reasonable requests from Oregon residents as a matter of good practice. To exercise any of these rights, contact us at the email or phone number listed below.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party websites you visit.

11. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, contact us and we will delete it promptly.

12. Changes to
This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date at the top. We encourage you to review this Privacy Policy periodically.

13. Contact Information

If you have questions about this Privacy Policy or wish to exercise any of your privacy rights, contact us at:

Skyrise Roofing & Gutters
378 State Hwy 99 N Suite B, Junction City, OR 97448
Phone: (541) 234-2137
Email: skyriseroofing.gutters@gmail.com